Hi,
We're using Backup Exec 2014 on Windows Server 2008 R2.
Until now, we've been using the built-in domain administrator account as the BE service account.
However, we're trying to change to a dedicated service account. This is a member of domain admins, and has the user rights specified here - https://www.veritas.com/support/en_US/article.TECH23689.
This works OK for all BE services, aside from the Backup Exec Management Service.
When trying to open Backup Exec, we get a 'Connect to Backup Exec server' dialog. When entering valid credentials, the following error pops up: "The BackupExec Management Service was unable to start, and we can't open Backup Exec.
This error goes away if we re-set the Backup Exec Management Service to run via the built-in domain administrator account.
Does anyone know why we're getting this error?