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Error Message: Win32/Win64 API DeviceIoControl failed

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I need a solution

My school is using Backup Exec System Recovery 2010, it can't any backup from last week. This moring is show up an error message: Win32/Win64 API DeviceIoControl (IOCTL_VSNAP_MAKE_READONLY) failed.

I don't know how to solve it, please anyone has any solution to solve it.

Thanks,

Danmak

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