Hi Experts,
We did just upgrade from 7.5xx to 7.6.0.4 Netbackup of one client. I am getting below error while running the backup policy.
Errors-
12/28/2015 18:19:50 - Error bptm (pid=27900) error requesting media, TpErrno = Robot operation failed
12/28/2015 18:19:50 - Warning bptm (pid=27900) media id M028L4 load operation reported an error
12/28/2015 18:19:50 - current media M028L4 complete, requesting next media Any
12/28/2015 18:20:06 - Info bptm (pid=27900) EXITING with status 96 <----------
12/28/2015 18:20:07 - Info bpbkar (pid=26644) done. status: 96: unable to allocate new media for backup, storage unit has none available
12/28/2015 18:20:07 - end writing
unable to allocate new media for backup, storage unit has none available (96)
I did effort to fix this problem with lot of workaround shared on Forum but no luck yet.
Also I can see that there is no CL tape can be seen in library. I read somewhere that one possible reason could be that drive is requesting cleaning tape and there are no cleaning tape available or the cleanings remaining is 0. So how to ensure that this is just happening because of cleaning tape.
Output from tpclean -
tpclean -L
Drive Name Type Mount Time Frequency Last Cleaned Comment
********** **** ********** ********* **************** *******
HP.ULTRIUM4-SCSI.000 hcart* 93.3 0 N/A
HP.ULTRIUM4-SCSI.001 hcart* 1321.3 0 N/A
Please suggest .
Thanks,