I recently installed Backup Exec 15 on a server with Windows Server 2012 R2 Standard. After a batch of Windows Updates, BE stopped working.
Initially, I tried doing a repair; it failed. I then tried to uninstall BE through Control Panel\Programs and Features to do a clean install; that too failed. I was able to uninstall LiveUpdate and SQL.
At this point, I have manually deleted the BE folders in Program Files (x86), ProgramData and the Symantec folder on my D drive where I installed the product. I've also removed all the keys mentioning Backup Exec from the registry. When I try to kick off a fresh install it prompts me to do a repair or uninstall, both of which fail.
Clearly the install is still finding remnants of the previous install. Any help on where to locate these leftover files, or how to do a clean install and get around this would very much appreciate as we don't have a service contract.
