Hi All,
I'm running Backup Exec 15 on 4 new Windows server 2012 R2 Standard builds. New HP equipment (server and tape library). They all have this issue were the tape library drops offline when you try to run a backup. Usually you can stop/start the BE services and get the backup to run. Sometimes it takes several tries. My software is patched up and I'm out of ideas. Can never rely on backups running and starting to get pinged by our monitoring crew about missed backups. Any suggestions would be appreciated. - Thanks
"Robotic library hardware error. The robotic library has reported a general hardware error condition. Manual intervention, calibration, etc., may be required. This may be a device related hardware problem, or it may be some other hardware problem (i.e. SCSI card/bus etc.). The library and drive states have been set to offline. Please attend to this condition.