Hello
I need help with my Symantec Netbackup version 7.6.0.1 running on a Windows 8.1 Pro 64-bits.
I've a backup server with is link to an HP Autoloader through an HBA card.
I've two backup politics which are Weekly and Monthly. Weekly are done every Saturdays while Monthly is done on the last Sunday of the month.
Since few weeks now I cannot perform any backups of my VMware Virtuals Machines (Weekly/Monthly).
First I got the error message such like : "2009, EMM Status: All compatible drive paths are down, but media is available" for the Weekly
Note: I thought that the issue could provide from the tape's order into the library, so I veryfied the tape's order and I've to move one from the media to the path 1.
Then, the next sunday (Monthly backup) I got the error message such like : "4239 - unable to find the virtual machine"
You can see the error message below.
I've tried to find out the logfile on the "event logs" in C:\WINDOWS\system32\config ofmy Management Workstation, but even if I have found files, I can't open them.
Can someone help please ?
Many thanks,
Dany