I need a solution
We are using an HP MSL4048 tape library with backup exec. We have the encryption key (usb stick) that we use with the tape library to encrypt the tapes. When you plugin the key you have to login to the web gui for the tape library and enter the associated password with the key in order to enable encryption and allow symantec to use the tape library.
Anyway this has been working fine without a hitch for about 2 years now. However, I have the need to go back and restore from our last yearly tape backup (3 months ago) and Symantec says it cannot read the data on the tape. It then retires the tape and labels it as encrypted media. Whats wierd is that I am able to restore from a tape from 2 months ago without an issue.
Any thoughts?
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