This is on a Symantec BackupExex 3600 appliance that the D:\ has filled up on. I have already expired all of the backup sets in the appliance_dedupe disk storage and when I tried to run the manual space reclamation steps in this article https://www.veritas.com/support/en_US/article.000017049 the first command [crcontrol.exe --processqueue] fails out with the text below. Any assistance would be greatly appreciated.
C:\Program Files\Symantec\Backup Exec>crcontrol.exe --processqueue
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Warning: 22: _dctPathGetEtcA: Could not open key. Defaulting to ''
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Warning: 22: _dctPathGetEtcA: Could not open key. Defaulting to ''
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Error: 22:
BadValue : Access is denied.
File : (Registry)
Section : Software\
Entry : Symantec\PureDisk\Agent
Reason : Registry lookup failure, is the product properly installed?
Warning: 22: _dctPathGetEtcA: Could not open key. Defaulting to ''
Error: 0: classname test [Symantec\PureDisk\ContentRouter][Symantec\PureDisk\Age
nt]
Error: 0: agent [\etc\agent.cfg]
Error: 2: Could not find \etc\pdregistry.cfg or \etc\contentrouter.cfg (no such
object)
C:\Program Files\Symantec\Backup Exec>