Hi There,
I'm pretty new to the this product since I had to handle a query unfortunately on Backup exec. We have a DELL POWERVAULT 124T tape library with 8 slots and it was throwing an error. This was due to an unexpected power cut and there were none to look into the server room by the time since this place is closed for rennovation.
I had to look into this and saw there were queued jobs for quite longer as none of the other jobs were fired up due to this. However, I manage to sort out and I also saw two clean tapes in the library where as it should be only one as per the earlier IT guy (who's not working here since this property is closed). So, without a second thought, I had put a tape on one of the slot (cleaning tape slot, I believe) by ejecting the existing tape. Once I ran the inventory it started showing empty and I can't even eject it now as it stated empty on the device.
I have attached a screen of the software. I'm not sure what I exactly did and I'm stuck now. Therefore, give me a link or two, or maybe some advise as to what exectly had happened and how to get this fixed.