Hello, 

I just made a new backup site with Netbackup 7.7.2, it has a Virtual master and a physical media server. All is working fine. But I monitor all my sites, of which the other sites run on NBU 7.6.0.4, with OPS-center. And this is the onlything what doesn't work yet. 

The new 7.7.2 Master is partially conected. The OPS-center is version 7.6.0.4 too. Could it be the fact that the new master is of a higher version? 

The OPS-center runs on Win 2008r2
The new master runs on Win 2012r2

Regards, 

Rob

Good day all, 

I just deployed a new Netbackup environment and need some assistance please. I apologise if this has already been asked but I cant seem to find anything with the same issue as what I am experiencing. 

I have 2 x Exchange 2010 SP3CU11 boxes running on top of Windows Server 2008 R2 x64. The initial granular backup worked perfectly with no errors. I have done all the necessary config with the "Replace a level token" and added the user to the correct groups etc, however my Incrementals been trying to run and failing with the following errors in the job log;

<LOG1>

03/03/2016 16:20:06 - Critical bpbrm (pid=6424) from client server1.company.here: FTL - snapshot preparation failed - Error attempting to find volumes to snap., status 130

03/03/2016 16:20:06 - Critical bpbrm (pid=6424) from client server1.company.here: FTL - snapshot preparation failed - Error attempting to find volumes to snap., status 130

Could not fetch snapshot metadata or state files  (4207)

</LOG1>

<LOG2>

03/03/2016 17:27:53 - Critical bpbrm (pid=5312) from client server1.company.here: FTL - snapshot preparation failed - Unable to backup Exchange database. It may not be mounted., status 71

03/03/2016 17:27:53 - Critical bpbrm (pid=5312) from client server1.company.here: FTL - snapshot preparation failed - Unable to backup Exchange database. It may not be mounted., status 71

Could not fetch snapshot metadata or state files  (4207)

</LOG2>

<LOG3>

03/02/2016 18:00:27 - Critical bpbrm (pid=124166) from client server2.company.here: FTL - snapshot preparation failed - Unable to backup Exchange database. It may not be mounted., status 71

Could not fetch snapshot metadata or state files  (4207)

</LOG3>
 

I have done the following;

- Checked the location "C:\Program Files\Veritas\Netbackup\online_util" to ensure that permissions are correct on the folder

- Restarted VSS on the client

- Checked that the DBs are in fact mounted in Exchange

- Forward and reverse records working ok with bpclntcmd

- Check the credentials for the Service Account that runs the Exchange Backup

- Checked that its in the correct groups and has the correct Local Security Settings

I dont understand how one backup performs perfectly and then anything after that does not complete successfully.

I look forward to your replies.

Thank you kindly!

Hello;

We have a DMZ server that needs to be backed up weekly.  I've pulled several documentation from the Veritas site in regards to it, I just need a couple questions answered.

1.  If I open ports 10,000-10,025 and dynamically assign these ports to B/E, what direction does commuinication flow.  Since this server is on the DMZ I'm trying to stop any bad traffic from impacting my internal network.

2.  I'm trying to utilize B/E agent so I can get a decient backup :)

Any thoughts would help.

Chad

Hi all.

I test NDMP backup performance for a particular storage appliance, which involves writing and running scripts that perform backup and restorations, using up to ten tape drives across two different tape libraries at a time.  These scripts use bpbackup and bprestore, and each job uses ten different policies, rather than multiple sources in a single policy.  Functionally, the scripts all work fine.  Except...

The backup jobs kick off fine, all drives are loaded as quickly as the robots will allow and much data is written to all ten drives simultaneously.

The restore jobs all get kicked off, but only run serially!  That is, all jobs are submitted and are visible to the activity monitor and bpdbjobs, and the first job gets its tape loaded and reading commences, but the rest of the jobs just sit there waiting for the first job to finish.  Only then will the next tape be picked up by the robot and inserted into the tape drive, and the next job in line starts reading.  This continues, one job at a time, until all jobs have completed.

The usual problem seen with folks not using the full contingent of available drives is that the "max concurrent write drives" value for the storage unit is not set correctly, but this is for reading, and when writing, all drives get used.

This has stumped the folks within my organization!  Any hints as to the cause here will be greatly appreciated.  Thanks!

Hi Team,

NDMP failure.

3/3/2016 9:39:05 PM - Error bpbrm(pid=41628) db_FLISTsend failed: file read failed (13)       
3/3/2016 9:39:06 PM - Error ndmpagent(pid=32748) terminated by parent process         
3/3/2016 9:39:06 PM - Info ndmpagent(pid=0) done            
3/3/2016 9:39:06 PM - Error ndmpagent(pid=32748) NDMP backup failed, path = /root_vdm_1/HongKong1       
3/3/2016 9:39:35 PM - Error ndmpagent(pid=32748) SNG2NAS02: Medium error          
3/3/2016 9:39:35 PM - Warning ndmpagent(pid=32748) SNG2NAS02: Write failed on archive volume 1      
3/3/2016 9:39:35 PM - Info ndmpagent(pid=32748) SNG2NAS02: server_archive: emctar vol 1, 437612 files, 0 bytes read, 213823913984 bytes written
3/3/2016 9:39:35 PM - Error ndmpagent(pid=32748) SNG2NAS02: Backup is aborted.         
3/3/2016 9:39:41 PM - Info ndmpagent(pid=0) done. status: 13: file read failed       

I refered the below tech note.

https://www.veritas.com/community/forums/ndmp-back...

I have enabled the ndmpagent, bptm and bpprm logs. How to verify the logs in which file the backup failed with error.

You are forcing me to go evaluate other Vendors.  In the meantime I will stay on 7.7.1

hi All,

i have a dag incremental backup that is failing with error 130 folowed by DB_BACKUP_STATUS 103 and "snapshot preparation failed - Error attempting to find volumes to snap., status 130"

my NBU server is a solaris 10

i have 2 Exchange servers 2010 with dag

below are the job details of the failing job

2/29/2016 10:57:18 AM - Info nbjm(pid=22955) starting backup job (jobid=100168) for client MAILBOX01, policy XY-DAG, schedule XY-DAG-Daily  
2/29/2016 10:57:18 AM - Info nbjm(pid=22955) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=100168, request id:{0DD2FDC8-DEB1-11E5-8EE3-00269E9C1838})  
2/29/2016 10:57:18 AM - requesting resource Any
2/29/2016 10:57:18 AM - requesting resource SL500-Bserver.NBU_CLIENT.MAXJOBS.MAILBOX01
2/29/2016 10:57:18 AM - requesting resource SL500-Bserver.NBU_POLICY.MAXJOBS.XY-DAG
2/29/2016 10:57:19 AM - granted resource SL500-Bserver.NBU_CLIENT.MAXJOBS.MAILBOX01
2/29/2016 10:57:19 AM - granted resource SL500-Bserver.NBU_POLICY.MAXJOBS.XY-DAG
2/29/2016 10:57:19 AM - granted resource COM381
2/29/2016 10:57:19 AM - granted resource HP.ULTRIUM4-SCSI.000
2/29/2016 10:57:19 AM - granted resource mailbox01-hcart-robot-tld-0
2/29/2016 10:57:20 AM - estimated 43598370 Kbytes needed
2/29/2016 10:57:20 AM - begin Parent Job
2/29/2016 10:57:20 AM - begin Exchange 14 Snapshot, Step By Condition
Status 0
2/29/2016 10:57:20 AM - end Exchange 14 Snapshot, Step By Condition; elapsed time: 00:00:00
2/29/2016 10:57:20 AM - begin Exchange 14 Snapshot, Read File List
Status 0
2/29/2016 10:57:20 AM - end Exchange 14 Snapshot, Read File List; elapsed time: 00:00:00
2/29/2016 10:57:20 AM - begin Exchange 14 Snapshot, Create Snapshot
2/29/2016 10:57:20 AM - started
2/29/2016 10:57:21 AM - started process bpbrm (3068)
2/29/2016 10:58:14 AM - end writing
Status 130
2/29/2016 10:58:14 AM - end Exchange 14 Snapshot, Create Snapshot; elapsed time: 00:00:54
2/29/2016 10:58:14 AM - begin Exchange 14 Snapshot, Stop On Error
Status 0
2/29/2016 10:58:14 AM - end Exchange 14 Snapshot, Stop On Error; elapsed time: 00:00:00
2/29/2016 10:58:14 AM - begin Exchange 14 Snapshot, Delete Snapshot
2/29/2016 10:58:14 AM - started process bpbrm (1900)
2/29/2016 10:58:17 AM - end writing
Status 1542
2/29/2016 10:58:17 AM - end Exchange 14 Snapshot, Delete Snapshot; elapsed time: 00:00:03
Status 130
2/29/2016 10:58:17 AM - end Parent Job; elapsed time: 00:00:57
2/29/2016 12:01:47 PM - Info bpbrm(pid=3068) MAILBOX01 is the host to backup data from     
2/29/2016 12:01:47 PM - Info bpbrm(pid=3068) reading file list from client        
2/29/2016 12:01:47 PM - Info bpbrm(pid=3068) start bpfis on client         
2/29/2016 12:01:47 PM - Info bpbrm(pid=3068) Starting create snapshot processing         
2/29/2016 12:01:48 PM - Info bpfis(pid=8684) Backup started           
2/29/2016 12:02:34 PM - Critical bpbrm(pid=3068) from client MAILBOX01: FTL - snapshot preparation failed - Error attempting to find volumes to snap., status 130
2/29/2016 12:02:34 PM - Info bpbrm(pid=3068) DB_BACKUP_STATUS is 103          
2/29/2016 12:02:40 PM - Info bpbrm(pid=3068) DB_BACKUP_STATUS is 103          
2/29/2016 12:02:40 PM - Critical bpbrm(pid=3068) from client MAILBOX01: FTL - snapshot preparation failed - Error attempting to find volumes to snap., status 130
2/29/2016 12:02:41 PM - Info bpbrm(pid=1900) Starting delete snapshot processing         
2/29/2016 12:02:41 PM - Info bpfis(pid=0) Snapshot will not be deleted        
2/29/2016 12:02:42 PM - Info bpfis(pid=9092) Backup started           
2/29/2016 12:02:42 PM - Critical bpbrm(pid=1900) from client MAILBOX01: cannot open C:\Program Files\Veritas\NetBackup\online_util\fi_cntl\bpfis.fim.XY-dag_1456728774.1.0      
system error occurred(130)
 

regards,

Hi While iam creating the storage lificycle policy for auto iamgae replication iam getting 1528 error code ,the source copy for duplication to remote master is not capable of
replication.

Hello,

there is a following best practise for VMware restores:

"SAN transport offers the best performance on thick disks, but the worst performance on thin disks, because of round trips through the disk manager APIs, AllocateBlock and ClearLazyZero. For thin disk restore, NBDSSL is usually faster, and NBD is even faster."

But how to find out VM type of disk provisioning at the time of backup from NetBackup? It must know about it, because during restore options, it offers to keep original provisioning or to change it.

So I would like to know it in advance, to determine optimal restore transport mode.

Michal

Hi Guys,

I'm using and old version, 12.5 with a Tanberg LTO4 HH and the network throughput has dropped by 20% making the jobs run over so I'm not getting a full backup in one 24hr period.  The local server backups are unchanged in speed so the issue must be on the network.  Things I've tried so far are:

Changed scsi cable and terminator from a different working tape drive.

Reinstalled the agent

Restarted the server

Installed a seperate 1Gb switch and moved the backup server and a couple of the targets on to it.

Cleaned the drive.

I've also run the Tanberg diagnostics and the firmware is up to date and throughput in the diag tool is 4000Mb/s + with no errors.

Any help appreciated as I'm out of things to try.  I and my collegue can't think of anything on the network that has changed which could have caused this.

Thanks,

Stu

I have a windows 2008 file server A,  but my AD domain controller is another machine B, normally AD profile of each company user is backed up.

I should install agent of backupExec 2012 in machine B and install backup Exec 2012 in machine A?

my full backup is around 2.3 TB, I can restore a particular user 's profile in file server, where Backup Exec is installed.

But I have another windows server C(not joining the domain), is it able to restore from there? can I copy the backup set for that particular user's profile into server C and restored from server C?

Thanks

Hello all,

First of all i would like to provide my excuse for my poor english writing, i'm french.

I come today on this forum to query advices and solutions for the problem i'm going to report here.

i just come to deploy a netbackup environnement with these architecture:

netbackup version: 7.6.1

- Principal Site:

Rôles:

backup VMWare virtual machines (hypervisor network) thru media-hyp-princ.domain.fr network interface

backup clients for physical servers (backup network) thru master-princ.domain.fr of the master and media-princ.domain.fr for the media

NDMP backup 

• Operating system: Windows 2012R2 for master and media
• one VM (VMWare): master server/EMM, one network interface on backup network (master-princ.domain.fr)
• One physical server:  MSDP with one dedup pool attached
• MSDP is multi-homed: one network interface on hypervisor network (bonding SFP+ 10Gb, media-hyp-princ.domain.fr), one network interface on backup network (bonding SFP+ 10Gb, media-princ.domain.fr)
• MSDP FQDN is configured on hypervisor network hostname (media-hyp-princ.domain.fr)
• The media gateway is on the backup network, on the network interface media-princ.domain.fr
• The master gateway is on the backup network, on the network interface master-princ

-Secondary site:

Rôle: AIR (Auto image Replication)

• One netbackup appliance 5230: master/media
• MSDP FQDN is configured on backup network hostname (master-sec.domain.fr)
• MSDP has just one bonding SFP+ 10Gb on backup network (master-sec.domain.fr)

Each backup (VMs and clients) on the principal site are replicated via AIR to the secondary domain (using SLP)

i've checked the network client backup flow and all transits thru the backup vlan (media-princ.domain.fr), that we want

And the VMWare backup is on the same VLAN (hypervisor vlan) so the backup flow transits thru media-hyp-princ.domain.fr network interface

All works great but....

The deduplication pool is attached to the MSDP hostname media-hyp-princ.domain.fr, on the hypervisor VLAN and i try to associate media-princ.domain.fr to the MSDP that it could be recognize as media-princ.domain.fr and media-hyp-princ.domain.fr

i've added media-princ.domain.fr as media server and you ca see below the nbemmcmd.exe -listhosts result:

<netbackup_install_path\NetBackup\bin\admincmd>nbemmcmd.exe -listhosts
NBEMMCMD, Version: 7.6.1
The following hosts were found:
server           master-princ.domain.fr
master           master-princ.domain.fr
media            media-hyp-princ.domain.fr
ndmp             media-hyp-princ.domain.fr
remote_master    master-sec
virtual_machine  vcenter.domain.fr
replication_host master-sec
media            media-princ.domain.fr
ndmp             vuserhomedata-cl1.domain.fr
Command completed successfully.

media-princ.domain.fr and media-hyp-princ.domain.fr appear on the media list from the netbackup windows administration console as media server.

As you can see, media-princ.domain.fr and media-hyp-princ.domain.fr are the same physical media server but on differents vlans

Why i want to do this ?

because when i try to backup Active Directory servers with granular recovery, client backed up try to communicate with media-hyp-princ.domain.fr, and this is the only error i encounter.

Below the nbfsd logs on the client:

12:25:18.724 [472.2344] <2> logparams: <install_path_netbackup_client>\Veritas\NetBackup\bin\nbfs mount -server media-hyp-princ.domain.fr -port 7394 -retry 11 -cred ABCDEFGHIJKLMNOPQRSTUV (cred volontary replaced for copy on this forum) * 
12:25:18.739 [472.2344] <2> rpc_connect: connecting to media-hyp-princ.domain.fr
12:25:39.753 [472.2344] <16> rpc_connect: can't create TCP connection to media-hyp-princ.domain.fr (12 10060), will retry...
12:25:44.760 [472.2344] <2> rpc_connect: connecting to media-hyp-princ.private.univ-tlse3.fr
12:26:05.773 [472.2344] <16> rpc_connect: can't create TCP connection to media-hyp-princ.domain.fr (12 10060), will retry...
12:26:10.781 [472.2344] <2> rpc_connect: connecting to media-hyp-princ.domain.fr
12:26:31.810 [472.2344] <16> rpc_connect: can't create TCP connection to media-hyp-princ.domain.fr (12 10060), giving up

• I've tried to manually debug using this methode below but replacing media-hyp-princ.domain.fr by media-princ.domain.fr:

https://www.veritas.com/support/en_US/article.TECH...

and it works....

• i've tried to create medi-hyp-princ.domain.fr alias with media-princ.domain.fr instead of declaring media server media-princ.domain.fr
• I've tried to modify hosts file on the client to backed up with the IP adress of media-princ.private.domain.fr for media-hyp-princ.domain.fr
• i've tried preferred network

QUESTIONS:

• 1) Do i have to re-install everything from scratch using medi-princ.domain.fr as MSDP name ? i found the link below:

             https://www.veritas.com/support/en_US/article.000072756

            Perhaps is it the best solution for me because i have a lot of production backup on the media

• 2) If i do this, do will i have trouble to backup virtual Machines with a deduplication pool attached on a MSDp on backup VLAN (media-princ.domain.fr)
• 3) I've tried to associate media-princ.domain.fr to the Storage Unit (PureDisk, dedup-pool) but it doesn't appear (i know that it must be a MSDP and not alonely a media server). Can i configure a second MSDP (with differents credentials and different name) on the same server ? i think no

Because MSDP is declared on hypervisor vlan, my responsible wants i re-install everything....

After such a big works, i'm desesperate in the idea to re-install everythings, i did all the research, test, and implementation alone, without help, this represent months of work, but in my test environnement, my media wasn't on multiple network, just on the hypervisor network, so i did the same configuration on my pre-production architecture and i think now this is a mistake to configure my MSDP on the hypervisor network

Thanks a lot in advance for your advices and solutions

Just discovered that Opscenter requires vnetd (13724) access to master servers for master server add.

This does not seems to be mentioned in the network port guide.

When 13724 is not open inbound on the master, you get a Opscenter-10940 error.

Hi Team,

We have a SFWHA NBU cluster on windows 2008 R2 systems working on NBU 7.6.0.3.

Due to some issues we have lost the primary node and are now dependent on passive node.

Is it possible for me to rebuild the loast (Prev active node using BMR) 

Will that help.

If not we are planning to build a standalone server and import catalog can you please advice if I can import cluster master catalog into a standalone server with hostname of cluster.

Please help.

Bshet.

Hi,

I encountered this error "The dedupe details you have entered is invalid or there is no dedupe server running at the specified location." The scenario is used Remote SQL, so I have 2 machines the SQL Server and the DLO Server. My question is there is a posibility that I might need to change the HTTP and HTTPs Port or there is another reason why I encoutered this error?

Hoping that someone reply. Thanks!

where can i find the license file? or how to export the slf file from current backup exec?, thanks

hello!

I would like to ask some help!

Im new in backup exec therefor very hard to solve this problem.

I installed manualy an agent on server 2003 which is in WORKGROUP (x86 - sp2) what ran well.

I set the mediaserver on client, where it has to publish data, and restart the service. After this i can see that server in the backup tab/windows systems, but if i want to select, i get an error message:

An error was encountered while attempting to browse the contents of srv-xxx.

The logon account that was provided not have valid credentials. Ensure that the user name and password are correct, and then try again.

We use novell authentication, but neither my account nor local administrator account don't work.

When i try the "Connect as..." i get the same error.

What should i do?

Than you for your help!

Hi ,

I am new to the netbackup, any one guide me how to remove particualr backup directory from netbackup policy. 

where we dont want to keep this in backup rotation.

also we dont want to remove the backups already done on tapes.

Hi Guys,

Its me again :(

I´m trying to restore a oracle database according to this technote HOWTO63971 but when I run this command:

run {
allocate channel c1 type 'sbt_tape';
send 'NB_ORA_SERV=nbu_master, NB_ORA_CLIENT=ora_clnt';
restore controlfile to '/tmp/cntrl.bak' from 'cntrl_624_1_770006541';
release channel c1;
}

Im trying to restore from 5230 appliance (dp_disk_ecbpprnb4)

I have a similar issues as discussed in http://www.veritas.com/community/forums/using-bpdu... .​  I want to clarify if we list and identify the images need to cancelled and cancelled it, shall we call the cancelled backup duplicatye images again to be process for tape duplication?